You have managed our property for over 20 years and we have been very satisfied with the way our property has been managed. Communication has been spot on and if there is ever an issue it is always resolved in a professional and timely manner.
Just wanted to let you know my family had a great time this past weekend in Oceanside. The unit (1205 Pacific "A" was perfect! Perfect location with its private beach and stocked very well. Thank you! We will be back!!!
I just want you to know that the staff at McLain Properties was a pleasure to deal with. Tammy was wonderful and so was everyone else (I can't remember their names.)
I have been utilizing McLain properties since 2007, as they provide premier properties with World class customer service. The staff is friendly, welcoming, and a pleasure to work with. Personally, when staying in Oceanside or Carlsbad, I always seek to rent through McLain Properties first
Lisa: again, Karen & I are so pleased with your company, Dorothy's leadership and the entire team's enthusiasm and support. We certainly made the right choice for property management.
We look fondly at the kindness extended us by your firm. It is rare to find a business that “goes the extra mile” for a client. Our thanks to you and your staff for your professional and gracious services during our rental contract and beyond.
The staff at McLain properties have been the most helpful professional Leasing agent. They have handled our property in Carlsbad for six years. We will continue to use them. For they are top notch!!! Very proactive!! Always handling any situation which arises. My husband and I highly recommend them!!! Our property never sits unoccupied with qualified tenants thanks to Barbara McLain properties!!
I have been working with Michelle, who has been so helpful and informative. Top that off with her cheerful, resourceful attitude. I have throughly enjoyed my interaction so far with McLain Properties.
This has been the only email I've received from a Realtor that is comprehensive and consider regarding the property and potential tenant. Very professional and appreciated.
Having three single-family homes in different states and working with several property managers, I came to Barbara McLain Properties (BMP) and have been very pleased. I am most impressed with Tammy Costa and her team. They are professional, thorough and prompt. I love the electronic records that I can check on-line anytime and BMP screening process is much better than other Property Managers . . . (I've had my share of bad tenants). BMP is one of the top two Property Management Companies that I've used. (The other one is retired now . . . ) I'd recommend McLain Properties to all.
Tammy and Lisa have been very helpful in recent changes to our accounts and I appreciate their politeness/competency and prompt feedback to our issues. Having 3 people own the same properties is a real pain in "my side", especially at tax season.
Prompt service and keeps us informed. Points out good suggestions and recommendations but let’s us make the decisions.
We live in NJ so it is important that we can trust people to help us manage our property and you have done that. We appreciate all your help with different problems we have had. You are our eyes out there. You have rented our home to great people and are grateful for your diligence in finding the right tenants.
McLain Properties had given me a peace of mind. The staff is courteous and responds quickly to any concerns I may have.
“Excellent people, easy to work with, lovely property.” We had a few misunderstandings when we first arrived, but the management people went above and beyond to make certain we were happy. The property is lovely, close to everything, beds were a dream. You have everything you need, felt like being in our own home. Can't say enough good things about the management team. They are just lovely, kind, considerate people who do everything in their power to make your stay enjoyable. Thanks for a wonderful trip! Dorothy has been amazing. She is very warm and professional. She responds very quickly to any of my needs and or questions. She makes our stay, in our rental, so enjoyable because we never have to worry about anything!
The women I have worked with have definitely made me feel like the personal touch is everything. Thank you for excellent service, pleasant service, making my job a pleasure.
Great personal service and follow up. We needed repairs done during escrow and Lisa got them done for us and we paid for these items out of escrow. I highly recommend Lisa and her team.